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Terms of Use

Effective Date: 08/04/2025

These Terms of Use (“Terms”) govern your access to and use of the Retail Labs platform, websites, and related services (the “Service”) operated by Retail Labs Technology Ltd (“Retail Labs,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms.

1. Eligibility

The Service is intended for businesses and professionals in the fashion industry. By using the Service, you represent that you have the authority to bind your organization and that you are at least 18 years old.

2. Account Registration

You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials.

3. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Upload content that infringes the rights of any third party
  • Reverse-engineer, decompile, or attempt to extract the source code of the Service
  • Use the Service to develop a competing product

4. Intellectual Property

All content, software, and trademarks associated with the Service are owned by Retail Labs or its licensors. Subject to your compliance with these Terms, you receive a limited, revocable license to use the Service.

Generated images and assets you create using the Service are yours to use across your marketing materials, websites, and other promotional channels, subject to applicable third-party rights for any input materials you provide.

5. Subscriptions and Payments

Paid plans are billed as described on the Pricing page. All fees are non-refundable except as required by law. We may change pricing with at least 30 days’ notice.

6. Termination

We may suspend or terminate your access to the Service at our discretion if you violate these Terms.

7. Disclaimer of Warranties

The Service is provided “as is” without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the maximum extent permitted by law, Retail Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of London, United Kingdom.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after such changes constitutes acceptance.

Contact

Retail Labs Technology Ltd 128 City Road London EC1V 2NX Company Number: 16390886 United Kingdom

Email: contact@retaillabs.ai